Job Opportunities at SDC

MACHINE OPERATOR

Use of heavy machinery to complete manufacturing and disassembling, troubleshoot, perform preventive maintenance as required. Responsible for set up equipment, loading material and operate machinery such as drill press, punch presses, saws, mills, latches, and CNC Mill (Fadal Dual 4th Axis) and (HAAS 4th Axis) while monitoring and optimizing efficiency maintain machinery and performance quality checks.

Position required to be performed onsite at factory headquarters.

• Reads work orders, follows production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed.
• Reads blueprint or job order for product specifications such as dimensions and tolerances.
• Operator tools in order to aid in the manufacturing process.
• Inspects finished pieces visually and using precision measuring devices.
• Ability to read and follow quality system procedures.
• Positions and secures workpiece in holding device, machine table, chuck, centers, or fixtures.
• Moves controls to position tool and work piece in relation to each other, and to set specified feeds, speeds, and depth of cut.
• Observes operations of machine and verifies conformance of machined work piece to specifications
• Recommends measures to improve production methods, equipment performance, and quality of product
• Perform periodic checks on equipment, troubleshoot, solve problems as detected.
• Assists in maintaining time and production records
• Follow and use ISO procedures along with company safety rules and regulations.

Send resume to Dalton@sdcsecurity.com

Technical Product Support

• Maintain prompt and effective call response times and standards
• Handle escalated calls and cases; investigate and resolve customer issues equitably, including determination of root causes to promote continuous improvement
• Work effectively with production, engineering, systems and other internal departments on resolving potential issues with products, service, systems that impact customer service and satisfaction

• 3 - 5 years experience as a Customer Service/Technical Service Representation within the door hardware/access control industry with comprehensive electric locking hardware proficiency
• Knowledge of mechanical and electronic door hardware solutions, including options spanning from mechanical access/egress control to facility integration
• Strong understanding of locksmith industry, security industry and related components
• Experience in the installation of low voltage access control hardware a plus
• Basic knowledge of electronic circuits, including relay logic an Ohm's law
• Excellent verbal and written communication skills
• Intelligent, articulate individual with demonstrated ability to work collaboratively with all levels of an organization; proven ability to develop and lead effective teams
• Detail oriented self-starter with ability to handle multiple projects and priorities within a fast-paced, rapidly changing work environment
• Possess excellent organizational and analytical skills; work quickly and accurately; make sound decisions
• Strong computer skills and proficiency in Microsoft applications (Outlook, Word, Excel, Powerpoint) as well as CRM tools